Shannon Ostendorff leads the Lonza Asset Management Program as Head of Global Maintenance Excellence at Lonza. Based out of Bend, Oregon (USA), she leads an integrated global program which realizes value from assets by optimizing maintenance and calibration processes , reducing downtime to maximize utilization and optimizing lifecycle cost of assets. Shannon has over 20 years of experience leading teams to deliver asset management programs in the pharmaceutical, semiconductor and clean water industries. She has a chemical engineering background and enjoys spending her times in the mountains skiing, hiking, camping and biking with her husband and four children.